Job Description
A Guest Relation Executive (GRE) acts as the primary point of contact for guests, ensuring exceptional customer satisfaction by managing arrivals, addressing inquiries, and resolving complaints.Guest Greeting & Welcome: Greet guests warmly upon arrival, manage check-in/check-out processes, and create a positive first impression.VIP Management: Oversee VIP arrivals, coordinate special room requests, and provide personalized attention throughout their stay.