Telecaller

Job Description

A telecaller is responsible for contacting prospective and current customers over the phone to promote products, generate leads, or resolve support issues
Make Calls: Dial outbound numbers to pitch products, share updates, or gather market data.Answer Queries: Handle incoming customer questions and provide clear information.Follow Up: Reconnect with leads to move them through the sales pipeline.Update Records: Log notes, feedback, and customer data accurately in CRM software.Meet Targets: Reach daily or monthly goals for calls, conversions, or sales