Job Description
A Jewellery Saleswoman is responsible for delivering exceptional customer service, driving luxury retail sales, and building long-term client relationships. As the face of the brand, she guides customers through purchasing fine jewelry, watches, and gemstones while ensuring the security and pristine presentation of high-value inventory.Client Consultation: Welcome customers, assess their needs, and guide them through selecting appropriate pieces for personal use, gifts, or special occasions.Product Expertise: Maintain deep knowledge of jewelry materials, including precious metals, diamond grading (the 4 Cs), gemstones, and watch mechanisms.Relationship Building: Establish and maintain a client book to follow up with repeat customers regarding new arrivals, special promotions, and anniversaries.Overcoming Objections: Handle customer inquiries, address hesitations, and close luxury sales effectively.