Captain

Job Description

A captain’s job description depends heavily on the industry, with the two most common roles being a Restaurant/F&B Captain in hospitality and a Ship or Yacht Captain in maritime operations.A restaurant or food and beverage (F&B) captain supervises floor operations in a specific section of a dining room, acting as the lead link between guests, servers, and the kitchen.Guest Service: Greet and seat guests, present menus, make food and wine recommendations, and handle special dietary requirements or complaints.Floor Supervision: Oversee a station of tables, coordinate waiters and busboys, and run pre-shift team briefings.Operations: Input orders into POS (Point of Sale) systems, manage table reservations, process payments, and maintain service timing with the kitchen.Standards & Training: Train new service staff, enforce cleanliness and hygiene standards (like HACCP), and ensure compliance with standard operating procedures (SOPs).