Billing Staff

Job Description

A billing staff member manages an organization’s financial transactions, generates accurate invoices, and processes client or patient payments to maintain healthy cash flow.• Invoice Generation: Prepare, verify, and issue accurate itemized bills, receipts, or invoices to clients or patients.
• Payment Processing: Handle approved payment methods including cash, cards, and digital UPI transfers.
• Discrepancy Resolution: Investigate and fix billing errors, underpayments, or overpayments by communicating with internal departments and customers.
• Accounts Receivable: Track incoming payments, monitor overdue accounts, and send polite reminders for outstanding balances.
• Record Keeping: Maintain meticulous, up-to-date digital logs of financial transactions, account adjustments, and client data.• Education: High school diploma or a Bachelor’s degree in Commerce (B.Com), Accounting, or Finance.
• Experience: 1 to 3 years of general accounting or billing experience (industry-specific experience, such as in healthcare or corporate settings, is often preferred).
• Software Proficiency: Familiarity with accounting platforms like QuickBooks, Xero, SAP, or enterprise resource planning (ERP) tools.
• Soft Skills: Strong numerical aptitude, extreme attention to detail, clear communication, and professional customer service.