Waiter

Job Description

A waiter (or server) acts as the main point of contact between restaurant guests and the kitchen, delivering high-quality dining experiences and managing table service.• Guest Service: Greet customers warmly upon arrival, seat them, and build a welcoming atmosphere.
• Menu Guidance: Present menus, explain ingredients, accommodate dietary restrictions or allergies, and offer specials or upsell items.
• Order Management: Take accurate food and drink orders (via notepad, handheld device, or a Point-of-Sale / POS system) and relay them directly to the kitchen and bar staff.
• Food Delivery: Serve food and beverages promptly while checking presentation, accuracy, and temperature.
• Table Maintenance: Clear dirty plates, glasses, and silverware (pre-bussing), wipe down surfaces, and reset tables for incoming guests.
• Payments: Deliver bills, process cash or card transactions, and handle change.
• Opening & Closing Duties: Stock service stations, polish silverware, fold napkins, and complete safety or sanitation checklists.