Job Description
An Inside Sales Representative sells products or services remotely from an office or virtual workspace using digital tools like phone calls, emails, and video conferencing rather than face-to-face travel.• Lead Generation & Prospecting: Find new customers via cold calling, email outreach, social selling, and follow-ups on inbound marketing or web leads.
• Customer Engagement: Qualify buyer needs, present product or service value propositions, and conduct virtual product demonstrations.
• Pipeline & Deal Closing: Negotiate pricing, draft commercial proposals, handle customer objections, and close sales.
• Account Management & Renewals: Manage existing accounts, cross-sell/upsell services, and handle software or contract renewals.
• Data & CRM Maintenance: Track interactions, lead statuses, and sales metrics using CRM systems like Salesforce or HubSpot.