Computer operator

Job Description

A computer operator monitors, maintains, and controls computer hardware, software systems, and data networks to ensure smooth daily business operations.System Monitoring: Oversee computer systems, servers, and peripheral devices (like printers and storage drives) to spot error or stoppage messages.Data Processing & Backups: Execute scheduled batch jobs, nightly updates, and routine data backup or recovery procedures.Troubleshooting: Diagnose and resolve basic hardware, software, or network malfunctions, and escalate complex issues to IT support or maintenance personnel.Record Keeping: Maintain logs of system events, manage digital/paper documents, and update inventory records for equipment and supplies.User Support: Assist internal staff or external users with system-related problems and requests.Technical Knowledge: Basic understanding of operating systems (Windows, Linux), networking basics, and office productivity tools (MS Word, Excel).Attention to Detail: High accuracy in data entry, monitoring metrics, and following production schedules.Problem-Solving: Ability to quickly analyze and fix unexpected system errors under pressure.Education: Typically requires a high school diploma or a degree/diploma in computer science or a related field, depending on the technical depth of the systems.