Floor Manager

Job Description

A floor manager oversees day-to-day operations, staff performance, and customer satisfaction on the active service or production floor of a business.Staff Supervision: Assign daily tasks, monitor productivity, conduct training, and manage staff schedules.Operations Oversight: Ensure the floor is clean, safe, fully stocked, and compliant with industry regulations.Customer Service: Greet patrons, handle escalated complaints promptly, and maintain high service standards.