Mobile Service Technician

Job Description

A mobile technician diagnoses, troubleshoots, and repairs smartphones, tablets, and other portable electronic devices
Diagnostics: Test devices to find hardware and software issues.Hardware Repair: Replace broken screens, faulty batteries, charging ports, and tiny internal wiring using precision tools.Software Troubleshooting: Fix operating system errors, update firmware, and reinstall software.Customer Service: Talk with customers to explain repair steps, costs, and pickup times.Quality Testing: Test devices after repairs to make sure everything works before returning them.Record Keeping: Track inventory parts, fill out repair logs, and process invoices.