Restaurant Supervisor

Job Description

A restaurant supervisor manages daily front-of-house and back-of-house operations to ensure smooth service, high food safety standards, and guest satisfaction.Train and onboard new servers, hosts, and kitchen staff on service standards.Create work schedules and assign daily station duties.Lead shift briefings to communicate daily specials, goals, and VIP reservations.Monitor staff performance and enforce dress codes and conduct rules.Greet diners and check in on table satisfaction throughout the meal.Resolve customer complaints quickly and professionally, authorizing minor comps or refunds when needed.Manage seating flow and reservations during peak dining hours.Enforce compliance with local health codes, food safety regulations, and sanitation rules.Inspect kitchen and dining areas regularly for cleanliness and proper food storage.Educate the team on food allergies and safe handling practices.