Job Description
A telecaller connects with prospective or current customers over the phone to promote products, generate leads, or resolve inquiries. Make Outbound Calls: Reach out to potential leads using predefined scripts to introduce products or services.Handle Inbound Queries: Answer incoming calls from customers seeking support or product details.Nurture Leads: Conduct regular follow-up calls to convert interested prospects into buyers.Maintain Records: Update customer details and interaction notes in the company’s CRM software.